UPDATE 24TH March 2020 - We hope the following message helps to reassure our customers of the plans we have implemented to help with their well being. Please note in accordance with the Government's stepped up measures to prevent the spread of coronavirus (COVID 19), we are now closed to the general public for vehicle viewings.
However, we can arrange to deliver your ideal vehicle direct to your door for all UK Mainland customers when it is feasible to do so FREE OF CHARGE. Our vehicles and appropriate document packs will be sanitised prior to hand over and our driver will maintain the distancing guidelines as set out by the Government. Our customers will not need to sign any paperwork, instead we will be taking photos of them outside of their property and in front of the delivered vehicle, to confirm a successful hand over. Please give us a call to discuss our FREE DELIVERY in greater detail.
In order to limit the spread of the Coronavirus (Covid-19) Smiley Car & Commercial Ltd are taking the following steps if you choose to visit our premises or have a vehicle delivered to you:
We will be greeting you without physical contact (no handshaking).
We will be respecting as far as possible, a distance of two meters when we talk with you.
We are also observing and have been implementing these simple hygiene rules:-
Covering our mouth and nose with a tissue or our sleeve (not our hands) if we cough or sneeze.
Putting used tissues in the bin straight away.
Not touching our eyes, nose or mouth if our hands are not clean.
Washing our hands with soap and water often – using hand sanitiser gel if soap and water are not available.
Hand sanitiser and antibacterial wipes are freely available for our customers use in our office.
Trying to avoid close contact with people who are unwell.
Cleaning and disinfecting frequently touched objects and surfaces - the office where we meet customers is sanitised after each visit. Our vehicles are also being sanitised prior to and after any customer viewing. Delivered vehicles will also be sanitised prior to hand over.
We hope this message helps you make an informed decision on allowing us to deliver a vehicle direct to your door.
Stay Safe Everyone!
The Smiley Team.